Takeout Central is a third party online food ordering and delivery service for local restaurants in the Raleigh, Chapel Hill and Durham, NC area. The founders of Takeout Central contacted Website Jungle to build a mobile app that would facilitate and streamline their food delivery logistics process. The Takeout Central control center team would take customer orders via their website and/or over the phone on behalf of the restaurants. Once the order was ready for pick-up, a notification is sent from the back-end portal to the mobile app that notifies all delivery drivers that an order is ready for pick-up.

Once the driver picks-up the order, they confirm pick-up via the mobile app. The app provides the driver with the address which can also be mapped in Google maps.

Upon delivery to the customer, the driver is able to show the customer the order details and collect payment through the mobile app. Customers authorize payment by signing the signature screen on the app and they are able to add a % tip. The driver then confirms and closes the order.

The iPhone and Android mobile app allows for a paperless process, as well as an audit trail and transparency across business functions.